Investigations 

Investigations can be carried out for number of reasons such as customer complaints, incidents or Police requests, all related to a driver, a vehicle or a group of vehicles. Tracerit provides users with the option to record investigations, ensuring that all relevant information is stored in a single, easily accessible location. Business rules ensure that investigations are followed up correctly and within required timeframes, helped by automated system alerts to garage and depot staff. 

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If you would like to discuss how Tracerit can help your transport business, please get in touch through our contact page or call +44 (0)20 7280 4390. 

Transport Operations

Incident recording

Manage incident & accident processes

CCTV evidence

Request on-vehicle cctv footage associated with incidents

Customer service & complaints

Log customer interactions & instigate investigations

Staff management

Generate call lists to assist investigations & log training

Asset management

Control of on-vehicle assets & supplier management

Data centralisation

Centralise business data & improve disaster recovery

No unforeseen costs

Straightforward subscription-based service

Sales & Support

+44 (0)20 7280 4390