Incident Management software

Whatever the fleet size operated, passengers carried, or distance travelled, vehicles, staff and passengers are unfortunately involved in incidents. Keeping track of these incidents can be difficult, especially as your business grows. 

Tracerit provides transport operators with a centralised software solution that helps ensure incidents, occurrences and near misses are managed promptly and efficiently and that all associated information is collected.

All staff, vehicles, garages and routes involved in an incident can be tracked and the built-in business processes ensure that the optimal amount of information is collected and stored. Automatically Tracerit can inform your claims department or insurance agent of any incident, as well as alerting depot staff and managers to follow up on any investigation or other actions. 

Active management of incidents that your staff or vehicles are involved in ensures speedy resolutions throughout the incident lifecycle, helping reduce the cost of your insured and non-insured costs.

The investigation process begins the moment incidents are entered into Tracerit. Using a custom set of web forms to add the Incident Report ensures all relevant information is captured. Alternatively, if you want to use Tracerit but at the same time maintain usage of your current incident database then incident data can easily be fed from your external incidents database into Tracerit.

To find out how the Tracerit software can help your transport business reduce the costs of incident management, get in touch or call +44 (0)20 7280 4390 for further information.

Transport Operations

Incident recording

Manage incident & accident processes

CCTV evidence

Request on-vehicle cctv footage associated with incidents

Customer service & complaints

Log customer interactions & instigate investigations

Staff management

Generate call lists to assist investigations & log training

Asset management

Control of on-vehicle assets & supplier management

Data centralisation

Centralise business data & improve disaster recovery

No unforeseen costs

Straightforward subscription-based service

Sales & Support

+44 (0)20 7280 4390